CLIENT SERVICE UNIT
2020 SECOND QUARTER COMPLAINTS
MEETING DATE
COMPLAINTS
ACTION TAKEN
STATUS OF COMPLAINT
11/04/2020
A Complainant complained of excessive cutting down of trees by residents in the SSNIT Flats.
The client service went with the Parks and Gardening Officer to educate the household on the need to seek approval from the Assembly for permission before cutting down trees
Resolved
15/04/2020
A Complainant from Adentan TIS complained of a squatter putting a Kiosk in front of her house and causing environmental nuisance
The works department was notified and the Building inspector for that area was notified who supervised the removal of the squatter.
Resolved
19/05/2020
A Complainant from Nmai Dzor complained of noise pollution and security threats by an illegal sited church and with some squatters on her plot.
The Environmental Health Officer was informed and an officer dispatched to measure and caution the offenders. The Physical Planning Department was alerted on the illegal sited structure for verifications.
Pending
20/05/2020
A Complainant complained of an environmental hazard around her residence house Number AC 47, Aviation down.
The Environmental Health has assigned to review the issue. A field officer in charge of the Adentan area was subsequently alerted
Resolved
20/05/2020
A Resident from lakeside complained of excessive noise from a Block Factory in the community.
An Officer from the environmental health Department has inspected the place and the block factory is in the process of being relocated.
Resolved
01/06/2020
A Complainant complained of noise caused by loud speakers from an evangelist preaching, at Baba Junction
An Officer has been discharged to caution the evangelist.
Resolved
05/06/2020
A Resident in the SSnit flats complained about how the street light infront of her house is falling.
An Officer from the works department to inspect the street light and resolve the issue. The Assembly member was also notified.
Resolved
11/06/2020
A Complainant complained of his ceased tools by the Works Department, because he had no work Permit.
Complainant was sensitized on the need to start the permit acquisition process
Resolved
23/06/2020
A Resident from Ritz junction complained about his neighbor building a wall that extends into the road making it difficult to go to his house.
An officer from the Works department was assigned to address the issue, the culprit was summoned and given a number of days to get the wall out of the way.
Resolved
25/06/2020
A Resident who lives at Ritz Junction opposite Shop and Save lodged a complaint that a neighbor is building a wall which blocks the road.
The works office visited the resident and caution the neighbor
Resolved

2020 SECOND QUARTER COMPLAINTS

Leave a Reply

Your email address will not be published. Required fields are marked *

0 Shares 105 views
Copy link
%d bloggers like this: