CLIENT SERVICE UNIT
2020 THIRD QUARTER COMPLAINTS
MEETING DATE
COMPLAINT
ACTION TAKEN
STATUS OF COMPLAINT
02/07/20
A Complainant lodged a complaint that three persons have illegally blocked her road, preventing any tipper truck from entering her house at Amrahia.
An officer from Works department followed up on this issue and sanctioned the three persons who had caused this nuisance.
Resolved
08/07/20
A Resident of the Ssnit flats complained about some footballers playing football daily on the Adentan Community Park amidst the rise of Covid-19 cases.
An officer from Environmental department was tasked to visit the Adentan Community Park to educate the footballers at length and discourage them from playing football on the park during the covid season
Resolved
23/07/20
A Resident from the Ssnit flats complained about some street lights from block 79 down to aviation road has stopped functioning for some days making it unsafe for the residents.
An officer from Estate department was tasked to go inspect the faulty street lights and organize it to be fixed.
Resolved
19/08/20
A Complainant from Lakeside made a complaint that the noise pollution from neighbor who has started a church, has become unbearable and unfair due the noise. This issue before has been reported before and the process started but halted in December 2019 after the church was processed to court.
Environmental department
Pending
25/08/20
A Complainant lodged a complaint about being illegally evicted from their house and land of which they have been landlord and landlady for 25 years by one Mr. Kwesi Wood with reason being that their house is not presentable. And suitable for him.at Ogbojo
PRCC (PM’S office)
Resolved
27/08/20
A Complainant from Frafraha complained that a neighbor has directed his sucker way into a gutter in the neighborhood causing environmental problem.
An officer from the Environmental Health department was tasked to go and inspect the issue at hand and ordered the neighbor at fault to disconnect all connections and to do it the right way.
Resolved
31/08/20
A Complainant from Lakeside lodged a complaint that his property rate has increased over a hundred percent with no good reason.
The Complainant was directed to the Revenue office for the necessary corrections to be made.
Resolved
A Complainant from Adentan
An Officer from the
30/09/20
Housing down complained that a resident is preventing her from connecting a pipe from the sucker way from her house to the gutter to prevent spillage onto the road claiming that he constructed the gutter and distills it and therefore will not allow this connection to be done.
Environmental health Office was discharged to talk to the man in question and also ensure that right thing was done to prevent any misunderstandings and environmental hazards.
Resolved
